How to Make the Next Church Event Even Better
Whew! You survived the Christmas season. Services are over, decorations are put away, and you’re probably already knee-deep in planning for Easter.
Hold on there for a minute…
There’s something important you must do before you get too far into preparing for the next church event.
You’ve just finished an intense season of planning, preparation, coordination, and more. Hopefully, Christmas services went well and with very few hiccups. Regardless of whether you had a disastrous service or if they all went off without a hitch, you need to take a moment to learn from the experience.
Here are two steps to making the next church event better:
Step #1: Conduct a lessons learned discussion
Gather the staff members (and volunteers, if possible) who helped plan and execute Christmas services.
First, ask them what went well so you can repeat it for future events.
This could include how you scheduled volunteers, when you started communicating service times to the congregation, etc. The key here is to make sure you identify what worked so you can repeat it for the next event.
Next, ask what didn’t go well and how they’d recommend fixing it for the next event.
Maybe volunteers weren’t doing what you needed and you realized they didn’t have enough information or training. Perhaps the graphics team and the pastor weren’t on the same page and need to start meeting sooner next time.
Assign someone to take notes during this meeting and document each item discussed. Send the notes out to everyone who participated and save the document in a place where staff can easily reference it before planning an event.
Step #2 – Conduct a volunteer survey
I’ll let you in on a little secret: Volunteers appreciate it when you ask for their input. What’s even better is when they see you take action on the changes they request.
Here’s another tidbit of information: Volunteers are on the front lines. They are the ones helping first time guests at children’s check-in. They hear comments about the sound, lighting, parking lot, and more. Tap into this resource of information with a brief survey. Use an online tool such as SurveyMonkey.com to create and send out the survey to volunteers who helped with Christmas services. You can see the results as they come in and use that information to make improvements for the next event.
As you make changes, mention in volunteer meetings that you’re making improvements based on survey results. Let volunteers know you take their feedback seriously and appreciate their suggestions.
These two simple steps can be the difference between repeating old mistakes and making incremental improvements. Church events help us spread the Gospel, attract more people to the church, and serve our communities. Those are great reasons for us to continually seek to improve and make the event planning process better each time.
For more help on planning church events, check out my new book The Church Event Planning Toolkit. It includes my process for planning church events of various sizes and types. Whether you’re planning for 50 people or 5,000, this process will help you create successful, not stressful, events. Preorder your copy today on Amazon.