How to maintain technology as a tool for ministry

Technology can either hurt your message (by being outdated and irrelevant) or can support ministry (by being up-to-date and used wisely).  People in your community will find your church, and get their first impression of you, based on your church website.  Your congregation will stay connected with their small groups via social media and will sign up for church events through your church management software.  This ever-evolving use of technology for ministry requires regular maintenance and continuous education.  Thankfully, staying up-to-date doesn’t have to be terribly complicated.

Here are several tips to consider as your leverage technology for ministry:

#1: Store electronic documents on a network or cloud account

Saving church documents onto personal (or even work) computers can lead to significant issues. What happens when an employee who was using a personal laptop for work leaves their job? Would all the documents, records, and template they’d created be lost to your church? What if a hard drive crashes or a computer is stolen? All of that data is gone forever. Store important documents on a central, church-owned location to protect your resources.

#2: To BYOC or not to BYOC?

Will you require employees to “bring your own computer” or does the church provide desktops or laptops to church staff? Carefully consider the pros/cons of either approach.

#3: Church management software

You need a church database and church communication tool (no, a spreadsheet won’t cut it for long). This purchase won’t be cheap, so take the time upfront to document what you need the software to do and how you’ll use it. Don’t just consider how you’ll use it today – think about what you’ll need as your congregation grows and find software that can scale with you.

Also, ask potential vendors about their company. Who owns the company and are they personally invested in helping churches succeed? Is the company privately owned or has it changed ownership recently? You want a company with great references and a track record of excellent customer service, so do your homework before purchasing.

#4: Backup your electronic files regularly

Backups are vital – What if a computer is stolen, the server gets corrupted or destroyed, etc.? Do you have online or offsite backup storage? It’s fairly simple to setup online backups, but painful if you lose all that important data. Plan now to have a backup to safeguard your information.

#5: Protect yourself against hackers and computer viruses

It’s fairly simple to take preventative steps such as a protected wi-fi network, anti-virus software, and educating your staff about potential malware threats. Between the contact and financial information you have on church members plus other important files, protecting your computer system needs to be a priority for your church.

#6: Develop and communicate your church’s social media and data privacy policies

People expect their church to be active on social media. Whether it’s a Facebook page, Instagram account, or Twitter account, they’re looking to connect with their church online as well as in-person.

Social media is a great tool to connect current members and attract new people to your church. However, it can quickly backfire if you’re not intentional about who has access to post on behalf of your church and what they’re allowed to post. Provide clear guidelines on the types of posts, what kinds of pictures they can post, the frequency of posts, whether you’ll delete inappropriate comments from others on your social media accounts, etc. Also, you need to help employees understand how what they post on their personal websites or a social media account reflects on the church.

#7: Keep your website current – both in content and style

When was the last time you updated the design of your website? Does it reflect the culture and values of your church? Who is responsible for updating content on your website? Do you have an event calendar, links to social media channels, a link to recent sermons, etc.? Develop a strategy for maintaining and refreshing your site.

One way to see if you’re staying up-to-date is to check out the websites of other churches and get an idea of the latest trends. You don’t need to copy what they’re doing, but it certainly doesn’t hurt to see what’s out there.

Also, ask your congregation what they think. Host a focus group with members of the youth group and ask for their opinions and ideas for improvement. Then talk with members of older generations and gather their input as well. You can’t make everyone happy, but at least take each group’s preferences into consideration.

Technology is a significant tool that can help us spread the Gospel, make disciples, and connect our members to each other. However, to leverage this great tool we need to plan ahead and stay up-to-date as technology changes at a rapid pace.

How does your church leverage technology for ministry?

  • Cara Luck

    Hi Deborah, great post! I love seeing articles like this one.

    I was wondering if you considered including apps as another effective way for churches to utilize technology? I’m the Marketing Associate at Subsplash, creators of The Church App. We created the first church app of its kind back in 2009. Today, we work with thousands of churches and ministries including Saddleback, Elevation, The Village Church, Billy Graham, and more. This technology isn’t just for big churches. We work with many church plants and churches of all sizes that have used The Church App platform to engage with their audience.

    Our heart is to make the truth of Jesus incredibly accessible through technology. We would love to be a resource for churches considering this type of technology.

    Would love to hear your thoughts,

    -Cara
    cara@subsplash.com

    • Cara,

      Thank you! That’s a great point – apps can be a great tool for churches to connect with their congregations. I love that the technology is becoming more accessible so a church doesn’t have to have a full-time developer on staff to use these tools. I’d like to hear more about what your team is doing, so I’ll shoot you an email.

      Deborah